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Agree, but it comes across as we don’t care. I worked for a major gaming network, and believe me, gamers don’t care why they can’t play. They want to play. Now.
by LaserToy 6y ago
Agree, but it comes across as we don’t care.
I worked for a major gaming network, and believe me, gamers don’t care why they can’t play. They want to play. Now.
And I can’t imagine anyone on the team relaxing when something like that happened.
- katzgrau 6y agoYeah, luckily our customers are a little easier to deal with than that, despite the very real impacts to their businesses. You have to know/understand your customers in order to know when you can relax. But the plan B in this case is switching nameservers, which we could certainly have done (and briefly considered), but it could be error prone and would take longer for those changes to propagate than it would for CF to fix the issue, most likely. The best option was simply inaction, if that makes sense. There are times when not doing something is a better idea than doing something.