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> This guy or girl managed to get a job at Twitter... The employee was likely a customer service rep. Incidents like this have happened before at Twitter, in 2
by SyneRyder 6y ago
> This guy or girl managed to get a job at Twitter...
The employee was likely a customer service rep. Incidents like this have happened before at Twitter, in 2017 a customer service rep at their San Francisco office deleted Trump's account:
https://www.abc.net.au/news/2017-12-01/trump-twitter-employee-says-deactivated-account-was-a-mistake/9214068 https://www.abc.net.au/news/2017-12-01/trump-twitter-employe...
> When the hackers were instructing the employee to post these tweets...
The employee didn't post the tweets, their involvement was changing the email addresses on the accounts they were told to (which bypasses 2FA). The Krebs article shows screenshots of the Twitter customer support dashboard for an account:
https://krebsonsecurity.com/2020/07/whos-behind-wednesdays-epic-twitter-hack/ https://krebsonsecurity.com/2020/07/whos-behind-wednesdays-e...