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honestly I didn't think it was a clumsy response. It seems perfectly reasonable: * First they clearly assumed it was a limited number of accounts that were com
by olliej 6y ago
honestly I didn't think it was a clumsy response. It seems perfectly reasonable:
* First they clearly assumed it was a limited number of accounts that were compromised, so they went after single accounts.
* Once they realized there was a bigger problem, they locked down the high value (for this kind of scam) accounts
* Then they went for a high level filter so the same scam couldn't appear on any other accounts while they worked out what happened
* They didn't re-enable the locked accounts until they had a handle on, and presumably control of, the attack.
This seems like a reasonable response, and the time between when it started, to when they stopped it, to when they restored service all seemed absolutely fine. It speaks somewhat to a lack of sufficient access control limits, but there are very few companies can guarantee that their access control divisions are perfect.