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"All systems operational" What's the point of a status page if it doesn't reflect the real status... It's either the status page goes down with everything els

"All systems operational" What's the point of a status page if it doesn't reflect the real status... It's either the status page goes down with everything else or the status page is wrong. Great. EDIT: Looks like it's accurate now, 20 minutes later.

Jasper_ 6y ago
The point of the status page is so you can point to it for your five nines SLA and go "look? we were only down for one hour". As soon as the money relies on the metric, the metric will reflect the money.
- mjlawson 6y ago
  Goodhart's Law[1] in action. [1]https://en.wikipedia.org/wiki/Goodhart%27s_law https://en.wikipedia.org/wiki/Goodhart%27s_law
  - zetalemur 6y ago
    That's a good one, did not know that. Interesting read.
  - post-it 6y ago
    I've noticed everyone posts links in footnotes, is that just Hacker News etiquette?
    - therealdrag0 6y ago
      Ya I think so. Since there isn’t a way to make html links with a short text .
    - Jasper_ 6y ago
      It's old-school plain-text email etiquette. The original Markdown even used a variant of that syntax for its links definition, known as "reference links". https://daringfireball.net/projects/markdown/syntax#link https://daringfireball.net/projects/markdown/syntax#link
cellar_door 6y ago
This is an Atlassian Statuspage status page, so it's not hosted by Cloudflare.
Xenoamorphous 6y ago
IBM Cloud status is pretty much always green... although we have issues pretty much every week.
- mathattack 6y ago
  They’re still using Lotus Notes for the tracking.
smsm42 6y ago
this-is-fine.gif
dewey 6y ago
Status pages are a marketing channel not a channel for developers most of the time. It most likely has to go through some layers before someone updates the status page.
jeremyjh 6y ago
Let's start a betting pool. How many upvotes do you think OP will get before the status page acknowledges a problem? I say its going to be 600.
- saagarjha 6y ago
  This post is getting something like 30 upvotes a minute…might want to up that a bit ;)
- HappyKasper 6y ago
  And it looks like they started "investigating" at around 450!
- deleted 6y ago
  [deleted]
- jedberg 6y ago
  You lost. ;) 476 points, status page says it's down now.
  - acid__ 6y ago
    As one would expect, it says "degraded performance" instead of "down" lol
    - gpm 6y ago
      Tested with tor and it's right. Some exit nodes aren't affected.
      - acid__ 6y ago
        Hm, maybe it's just the SRE in me talking, but if major chunks of the internet being entirely inaccessible doesn't count as an "outage", what does?
        gpm 6y ago
deleted 6y ago
[deleted]
Miner49er 6y ago
There are status page providers that actually monitor services and automatically update. Cloudfare just doesn't use them.
parliament32 6y ago
Despite their update, I like how they're saying only their recursive DNS had "degraded performance", while authoritative is "operational". The entire reason everything blew up was because their authoritative nameservers weren't responding.
hmmazoids 6y ago
Ahh I remember when AWS went down (think it was 2 years ago now?) or at least a data center in us-east? Majority of the internet went down and status page went down as well. Man good times.

Jasper_ 6y ago

The point of the status page is so you can point to it for your five nines SLA and go "look? we were only down for one hour". As soon as the money relies on the metric, the metric will reflect the money.

mjlawson 6y ago
Goodhart's Law[1] in action. [1]https://en.wikipedia.org/wiki/Goodhart%27s_law https://en.wikipedia.org/wiki/Goodhart%27s_law
- zetalemur 6y ago
  That's a good one, did not know that. Interesting read.
- post-it 6y ago
  I've noticed everyone posts links in footnotes, is that just Hacker News etiquette?
  - therealdrag0 6y ago
    Ya I think so. Since there isn’t a way to make html links with a short text .
  - Jasper_ 6y ago
    It's old-school plain-text email etiquette. The original Markdown even used a variant of that syntax for its links definition, known as "reference links". https://daringfireball.net/projects/markdown/syntax#link https://daringfireball.net/projects/markdown/syntax#link

cellar_door 6y ago

This is an Atlassian Statuspage status page, so it's not hosted by Cloudflare.

Xenoamorphous 6y ago

IBM Cloud status is pretty much always green... although we have issues pretty much every week.

mathattack 6y ago
They’re still using Lotus Notes for the tracking.

smsm42 6y ago

this-is-fine.gif

dewey 6y ago

Status pages are a marketing channel not a channel for developers most of the time. It most likely has to go through some layers before someone updates the status page.

jeremyjh 6y ago

Let's start a betting pool. How many upvotes do you think OP will get before the status page acknowledges a problem? I say its going to be 600.

saagarjha 6y ago
This post is getting something like 30 upvotes a minute…might want to up that a bit ;)
HappyKasper 6y ago
And it looks like they started "investigating" at around 450!
deleted 6y ago
[deleted]
jedberg 6y ago
You lost. ;) 476 points, status page says it's down now.
- acid__ 6y ago
  As one would expect, it says "degraded performance" instead of "down" lol
  - gpm 6y ago
    Tested with tor and it's right. Some exit nodes aren't affected.
    - acid__ 6y ago
      Hm, maybe it's just the SRE in me talking, but if major chunks of the internet being entirely inaccessible doesn't count as an "outage", what does?
      - gpm 6y ago

deleted 6y ago

[deleted]

Miner49er 6y ago

There are status page providers that actually monitor services and automatically update. Cloudfare just doesn't use them.

parliament32 6y ago

Despite their update, I like how they're saying only their recursive DNS had "degraded performance", while authoritative is "operational". The entire reason everything blew up was because their authoritative nameservers weren't responding.

hmmazoids 6y ago

Ahh I remember when AWS went down (think it was 2 years ago now?) or at least a data center in us-east? Majority of the internet went down and status page went down as well. Man good times.