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So they stuck some end-caps in Ace stores and put a section on its website and for that gave up a majority share? https://www.acehardware.com/grommet https://w
by js2 6y ago
So they stuck some end-caps in Ace stores and put a section on its website and for that gave up a majority share?
https://www.acehardware.com/grommet https://www.acehardware.com/grommet
What was Ace Hardware expecting out of this deal?
Aside: my local Ace is frustrating more often than not. I go there because it's a mile away, but the inventory is so small that at least half the time I can't find what I need and end up driving the extra 15 minutes to the big box hardware store.
This Ace also has a small section devoted to pet supplies, but there again, it's often too small to be useful. An example: we adopted a dog last year and I wanted to get a name tag right away. PetSmart has kiosks that print these on-demand. The Ace store does not.
Their employees are also no longer the experts that Ace stores were once staffed by. I'm lucky if they even know their inventory. Meanwhile at HD, I can usually find someone with plumbing experience in the plumbing section, electrician experience in electrical, etc. Not always, but so far I'm batting 0% at Ace.