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SNMP mainly. It collects installed apps (versions) hardware info, warranty info, and basically everything you could want or need to know and tons of stuff you p
by DigitallyFidget 6y ago
SNMP mainly. It collects installed apps (versions) hardware info, warranty info, and basically everything you could want or need to know and tons of stuff you probably don't even care about. It has an optional built in ticketing system (for helpdesk) and even a deployment service. I've set up tons of automation with it. Auto install virus scanner on systems, install VPN on laptops, script execution to change Windows USB power settings, and other little things. You can setup groups, filters, reports, search by systems running a specific version of software (and then deploy an update for those systems). It's basically an automated documentation tool with extras that enable a new person to jump in and be able to navigate the company's network to find computers and get to work without having to ask where everything is. But that also helps for the people who have been there for years to not have to go through and document things. Honestly the ability for it to trace through the network connections is probably the most game changing powerful feature. And you can even use it to execute backup scripts on network switches.
It's enterprise and comes with that price tag, but the cost of it is covered by the labor hours it saves.