Often the fix is not to build a huge project. For some of these failures they're trying to migrate from a paper system to something as automated as possible in

Often the fix is not to build a huge project. For some of these failures they're trying to migrate from a paper system to something as automated as possible in a single step. Incremental improvements are almost always possible. People have set up websites to submit paperwork where the forms just send an email or trigger a print job when submitted. It's an improvement over mail and faxes.