4 ms·
This is true. I worked with a communications provider and we were not cheap by any means when it came to sending email/sms, and turnaround time and capability l
by hnick 6y ago
This is true. I worked with a communications provider and we were not cheap by any means when it came to sending email/sms, and turnaround time and capability lagged behind any smaller group. The major driver from the clients was in not being blamed for picking the small company when (not if) something goes wrong, along with the usual sales and relationship building games that entrenched vendors play.
- rv-de 6y agoInteresting reasoning. Few days ago when there was yet another GH outage I read in a comment here that it seems that larger companies get more slack for mistakes b/c of the idea that a large company must surely provide an as solid as possible product while if a smaller company fails people come around asking "why didn't you go with [large company] instead of this [small company]?". Also I observe it with Linux vs Windows. If you promote Linux and then something itches people are quick to express "this wouldn't have happened with Windows". While if Windows causes problems people will easily accept it as caused by higher powers. I wonder if there is a name for this David vs Goliath syndrome.