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> Does anyone know of customer service panels at big companies or government departments where this is the case? E-government services in Estonia have nice fea
by guyomes 6y ago
> Does anyone know of customer service panels at big companies or government departments where this is the case?
E-government services in Estonia have nice features, aimed at giving more control to the owner of the data [1]. Among other: "It allows the Citizen to query who has accessed his/her records. [...] In Estonia, this feature has led to some very public cases of government officials being caught accessing private data of Citizens - without any legitimate and authorized reason for such access."
[1]: https://doi.org/10.1007/s12553-017-0195-1 https://doi.org/10.1007/s12553-017-0195-1