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* > Every customer service rep that works at any of those places can pull up info on anyone at any time. * This is simply not true. For example with banks, hig
by TheKarateKid 6y ago
* > Every customer service rep that works at any of those places can pull up info on anyone at any time. *
This is simply not true. For example with banks, high-profile accounts can't be accessed by regular tellers. If someone attempts to, it is logged and someone is notified that Teller X tried to access the account.
Now that Twitter is being used for high-profile official communications, they need to re-design their employee control panels to limit, alert, and control what an employee can do with an account.
The fact that important credentials on so many high-profile verified accounts could be changed without notifying employees or locking the affected accounts until the actions are verified is unacceptable.
- mitchdoogle 6y agoIt shouldn't just be "high profile" accounts. Every person is susceptible to abuse by insiders, so give the same protections to all.