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I've found PRP to be a godsend when you're expected to give "feedback". PRP is praise-reprimand-praise: so construct your comment where your negative feedback i
by parliament32 6y ago
I've found PRP to be a godsend when you're expected to give "feedback". PRP is praise-reprimand-praise: so construct your comment where your negative feedback is sandwiched between two positive feedback items. People respond well to it.
- codazoda 6y agoIt's not exactly PRP but I also like to give negative and then positive feedback. I asked some of my employee's about this, however, and some of them mentioned that receiving positive feedback after negative makes the positive feedback seem superficial. Different people prefer to receive feedback in different ways. It's more difficult but we should try to understand how people like to receive feedback (positive or negative) and provide that feedback in the way they prefer to receive it.
- gfody 6y agoah the shit sandwich, I trust you're joking ;)
- parliament32 6y agoIf you're having a bad time with PRP you're just trash at implementing it. PRP doesn't mean you should literally "Good job on X. You fucked up on Y. Also good job on Z." -- you still need to have some human interaction skills. But in general, your feedback (whether it's a conversation or an email or a comment on a PR) should follow the general guidelines for what order to present things in.
- jlokier 6y agoAh, wordplay. You're saying it works? I'm not convinced. My experience is that it sows distrust in praise. "You just said something unpleasant to me, so I don't trust the praise you added after is genuine, and now I don't trust the praise you said before is genuine either. I think you added them just to fit the form of a PRP. Maybe that's what you do all the time. So I think you're basically lying to me about the praise, insulting my intelligence and trying to manipulate me by crude emotional bullshit. This makes me angry". Which is not very useful if you have constructive critical feedback to give, as it is no longer constructive. In my view, dressing up a shit filling in a sandwich is a form of shallow manipulative wordplay, and for at least some people, it makes them upset and angry, even if they don't show it immediately. Because if it's done often it will make them distrustful. In some sense, they are right to become distrustful. Most people need to feel some amount of socially rewarding praise and recognition in their working lives. But if you're often using PRP... you lose the ability to convey praise to them in ways they will experience as actual for real praise. So I advocate for separating these things out more, and making it known that is intentional. When there is shit filling to deliver compassionately, work on the meaning itself, not dissonantly trying to simultaneously convey it and hide it, which puts people who notice on permanent alert that your words do not mean what they initially sound like.