Thanks. Very insightful. > To be fair, the customer also seemed to hustle you with a variation of "if you're a good guy, do me this small favour?" followed up

Thanks. Very insightful. > To be fair, the customer also seemed to hustle you with a variation of "if you're a good guy, do me this small favour?" followed up with, "why won't you do me this next favour, I thought you were a good guy, now I'm unhappy..." Yup. Was I being manipulated?