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I'm really surprised that this is the top comment right now because even the most basic back of the envelope check shows that it is wrong. Think about your own
by snowwrestler 6y ago
I'm really surprised that this is the top comment right now because even the most basic back of the envelope check shows that it is wrong.
Think about your own life: how often do you lose money because an insider hacked your credit accounts and bank accounts? How often do you get pulled over and your car taken away because someone changed the title/tags in DMV records? How often is your identity stolen by an employee at the IRS?
These bad things all happen to some people, of course, but the VAST majority of the time, they do not.
It is obvious that there are effective countermeasures to prevent and mitigate insider threats. Insider threat is not a new concept, and there are well-proven tactics for addressing it.
- grawprog 6y agoI agree with most of your post, but the parent comment is not wrong about customer service panels being accessible by employees. A friend of mine worked at a call center for a major us phone provider, the only thing stopping employees from accessing customer records is a point based penalty system for infractions. While my friend worked there, one employee was caught accessing customer records and was never fired or anything and continued to do shady things until quitting. It was discovered he'd worked at multiple call centers before and did the same thing. Around the same time, at a nearby call center, two employees were caught ordering multiple manager's laptops, which managers can use to access customer records from their home. These laptops were sent out to multiple addresses and never found.