If his boss/company weren't desperate for the contract, they wouldn't tolerate crazy shit like this. If the customer has no incentive not to ask for whimsical s

If his boss/company weren't desperate for the contract, they wouldn't tolerate crazy shit like this. If the customer has no incentive not to ask for whimsical shit all the time, then they're absolutely going to ask for whimsical shit. This is especially a huge problem when you are dealing with a group of people rather than project-manager to project-manager, although that doesn't sound like the case in this story. At any rate, here is my take: find a better job for a more financially secure company. Then you won't have to deal with flakes.