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Why do employees even have access to tools that allow them to take over accounts? What use case does having this functionality provide? Unless they're saying t
by karlding 6y ago
Why do employees even have access to tools that allow them to take over accounts? What use case does having this functionality provide?
Unless they're saying that there's certain people who have raw DB access...
- jsjohnst 6y ago> Why do employees even have access to tools that allow them to take over accounts? It’s commonly done for customer service purposes at many companies and is heavily audit trailed and access controlled (if the company is doing it right).