MS definitely has customers like hospitals and the military that will be very upset and frantic in any outage. At least in the days of yore MS distinguished it

MS definitely has customers like hospitals and the military that will be very upset and frantic in any outage. At least in the days of yore MS distinguished itself with support for that kind of client, famously sending service technicians in helicopters out to remote installations. It would be interesting to hear, in the new era that they're in, if that kind of thing continues.