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I think an interesting counterpoint to my observation is Firefox claimed they lost a lot of users because Google services just broke in odd ways only on Firefox

I think an interesting counterpoint to my observation is Firefox claimed they lost a lot of users because Google services just broke in odd ways only on Firefox so users moved to Chrome.[1] My counter to that would be, even though Firefox was and is a big company it's easy to change. A lot of services like Outlook, Chrome, or Gmail or just downright colossal at this point. Changing from Gmail isn't easy because of all the other services and logins associated with it. Not to mention, Gsuite, GitHub, Outlook, and such are all very corporate. Higher ups make the decision as to when to use these often enough, so you can't just say "this has kind of failed us a couple times lets try something else". So all in all, I still stand by my point, entrenched big companies probably get more of a pass. [1] https://www.zdnet.com/article/former-mozilla-exec-google-has-sabotaged-firefox-for-years/ https://www.zdnet.com/article/former-mozilla-exec-google-has...

pmontra 6y ago
> Changing from Gmail isn't easy because of all the other services and logins associated with it. You can keep the Gmail account and start using a new one somewhere else. You start registering to new services with your new account and gradually migrate old services to it if they let you. You end up with gmail for social logins (which hopefully you can migrate too) and little else. I do have a Gmail account. I use it to login in Google when I work for a customer which use the Google Cloud, when I have to upload videos to YouTube (I logout after that) and for Google Play.
- _jal 6y ago
  > You start registering to new services with your new account and gradually migrate old services Try doing this with with thousands of employees with multiple devices and varying computer skills, at the same time, while keeping a business running. Don't forget to factor in multiple 2FA systems, that you also have more service accounts than you probably think, and that your spam filters will change behaviors (for that added bit of uncertainty). Helpdesk needs valium, badly
  - pmontra 6y ago
    If a company married Google or any other similar service provider I expect that the migration in case of divorce is going to be expensive. For a single person not so much.
  - kbenson 6y ago
    Congratulations, you've identified a market need. If someone builds a tool to do all this (if the market isn't saturated with them already), companies will pay for it. There's plenty of tools to convert to/from Microsoft Active Directory deployments or varying quality, I don't see why Google should be any different.

pmontra 6y ago

> Changing from Gmail isn't easy because of all the other services and logins associated with it. You can keep the Gmail account and start using a new one somewhere else. You start registering to new services with your new account and gradually migrate old services to it if they let you. You end up with gmail for social logins (which hopefully you can migrate too) and little else. I do have a Gmail account. I use it to login in Google when I work for a customer which use the Google Cloud, when I have to upload videos to YouTube (I logout after that) and for Google Play.

_jal 6y ago
> You start registering to new services with your new account and gradually migrate old services Try doing this with with thousands of employees with multiple devices and varying computer skills, at the same time, while keeping a business running. Don't forget to factor in multiple 2FA systems, that you also have more service accounts than you probably think, and that your spam filters will change behaviors (for that added bit of uncertainty). Helpdesk needs valium, badly
- pmontra 6y ago
  If a company married Google or any other similar service provider I expect that the migration in case of divorce is going to be expensive. For a single person not so much.
- kbenson 6y ago
  Congratulations, you've identified a market need. If someone builds a tool to do all this (if the market isn't saturated with them already), companies will pay for it. There's plenty of tools to convert to/from Microsoft Active Directory deployments or varying quality, I don't see why Google should be any different.