This isn't specific to a Tesla though. Some years ago a friend bought a VW Phaeton (the W12 long is an underrated car I think). The boot wouldn't open. VW told

This isn't specific to a Tesla though. Some years ago a friend bought a VW Phaeton (the W12 long is an underrated car I think). The boot wouldn't open. VW told him to reboot the car. Didn't work and he had to get a software update to make the boot work again. "If you put a computer in a fridge you get a computer that can cool things down."