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IBM Compose deployments have been down for 8 hours

• alexbouchard 6y ago
  We are using IBM Compose database as a service offering for our production PostgreSQL and Redis hosting. This morning around 6 am (EST) we started getting alerts of failed connection to PSQL. The outage, for production application has been ongoing for more than 8 hours at this point and all our company services are down as a consequence. What should we have done to prepare? What would you recommend doing now, with no the resolution in sight?
  • osipov 6y ago
    The answer is obvious: you should have migrated off IBM Cloud a while ago. Your business isn't the target market for IBM.
    • alexbouchard 6y ago
      I completely agree with that, we migrated out our analytics database but didn't go through the effort of migrating the production one's. Such a long downtime just seems outrageous none the less...
• zingBhavya 6y ago
  We have been suffering as well.And it sucks as there is no support response, just a status page. Clearly, they do not value smaller tech businesses. We definitely will be looking to migrate to compass, that was long time due.