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How right you are particularly when a role has any tie to a production support situation. Not only do you need to solve the problem, but you need to do so when
by technofiend 6y ago
How right you are particularly when a role has any tie to a production support situation. Not only do you need to solve the problem, but you need to do so when other people are weighing on with their opinions on what might be wrong, escalating when it's not solved fast enough, demanding answers you might not have or asking you to defend the ones you do, particularly if they answers are ones no one wants to hear.
This is the genesis of the infamous behavioral interviews where people ask about conflict resolution skills, how and when you'd escalate problems you can't solve, name a time when you had a problem and how you solved it, etc.