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Do these companies not have live error reporting and tracing? Like surely github got alerts that things weren't working? Why don't they just hookup their status
by penagwin 6y ago
Do these companies not have live error reporting and tracing? Like surely github got alerts that things weren't working? Why don't they just hookup their status page and their alerts? Or is it a political/relationship thing, and they want to have a human give out the status page updates?
This could have been caught with a cron job and some curl requests :\
- mjayhn 6y agoIn all honesty they're typically just banking on people not noticing it and are trying to make it as little of a fuss as possible and get it up before it gets to twitter. The problem is when it's not just a small blip and they haven't addressed it and it goes mainstream and is still down, it just leads to concerns about transparency. Building infra I have to work around all sorts of 3rd party services going out or having blips throughout the day, docker registries, caches, bgp, etc., it's totally an expected part of infra design but not every team has the time or need to build in the resiliency. I see tons of outages that never get reported or IMO aren't reported adequately enough. With that said, I'm no angel, I get all my service down notifications through slack, so when slacks down..