I wonder if AirBnB knows how delusional they are about their own product? They originally pitched it on a social message – stay with other people who enjoy tra

I wonder if AirBnB knows how delusional they are about their own product? They originally pitched it on a social message – stay with other people who enjoy travelling like you, sometimes you'll rent a room from someone, other times you'll rent out your room. Everyone cares about making this a great community. However this is far from what they've become – most rooms/properties are full-time AirBnB rooms, many managed by management companies trying to skim as much profit as they can, and rented out by professional short-term landlords who clearly don't care about the community. In the former product, I can imagine having a connection to some hosts, I can imagine emailing them to see if I could book a floating credit for some nights next year or tipping a fair bit more on a booking. But that's not AirBnB. I've not stayed in a single place like that. Surely AirBnB must know what their product actually is? Does that mean this communication is just gaslighting customers into thinking they're something different?