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Mattermost actually has threads, but their UI is a little bit more clunky than Slack. All the messages show up in the "main thread" like nornal but once you cli

Mattermost actually has threads, but their UI is a little bit more clunky than Slack. All the messages show up in the "main thread" like nornal but once you click on one of the threaded messages, you only see the messages of that thread.

Shoue 6y ago
In my opinion that's less clunky than Slack because it gives you a good overview of what conversations are taking place in a channel, instead of scrolling up and seeing a 100 reply thread you missed. It's also how Flowdock does it, which has some of the best threading I've experienced in chat software.
- nemetroid 6y ago
  The downside is that if there’s one thread with active discussion, everything else gets buried.
- jbister 6y ago
  I agree in principle that it's nice to be able to see the full conversations without clicking into a bunch of threads, but a problem that I have noticed when people use Mattermost is that they either forget or don't notice that people are using the thread feature and simply reply directly in the channel to an active thread. This makes it so that anyone who isn't looking at the channel loses track of the conversation. You could fix this by repeatedly telling anyone who does it wrong to do it right, but people simply can't make that mistake when the threads are collapsed by default. As things are now, the thread feature in Mattermost doesn't really help that much, because if you want to be really sure not to miss part of a conversation you need to keep a separate window with that channel open anyway instead of just having the thread open in the same window.
jasonblais 6y ago
Mattermost PM here, thank you for the feedback! We are exploring the ability for users to choose if they want to collapse threads. We’re very excited about it and are currently testing prototypes with the Mattermost community and some customers, with development starting soon after. We'd love for you to join the Folded Reply Threads channel (https://community.mattermost.com/core/channels/folded-reply-threads https://community.mattermost.com/core/channels/folded-reply-...) on our community server as we share progress updates and gather feedback.
distances 6y ago
This is the same way as pioneered by Flowdock ten years ago or so, right? I think that approach is way way better than what Slack has. I remember eagerly waiting for Slack to implement threading and the being dismayed how crippled design they chose.

Shoue 6y ago

In my opinion that's less clunky than Slack because it gives you a good overview of what conversations are taking place in a channel, instead of scrolling up and seeing a 100 reply thread you missed. It's also how Flowdock does it, which has some of the best threading I've experienced in chat software.

nemetroid 6y ago
The downside is that if there’s one thread with active discussion, everything else gets buried.
jbister 6y ago
I agree in principle that it's nice to be able to see the full conversations without clicking into a bunch of threads, but a problem that I have noticed when people use Mattermost is that they either forget or don't notice that people are using the thread feature and simply reply directly in the channel to an active thread. This makes it so that anyone who isn't looking at the channel loses track of the conversation. You could fix this by repeatedly telling anyone who does it wrong to do it right, but people simply can't make that mistake when the threads are collapsed by default. As things are now, the thread feature in Mattermost doesn't really help that much, because if you want to be really sure not to miss part of a conversation you need to keep a separate window with that channel open anyway instead of just having the thread open in the same window.

jasonblais 6y ago

Mattermost PM here, thank you for the feedback! We are exploring the ability for users to choose if they want to collapse threads. We’re very excited about it and are currently testing prototypes with the Mattermost community and some customers, with development starting soon after. We'd love for you to join the Folded Reply Threads channel (https://community.mattermost.com/core/channels/folded-reply-threads https://community.mattermost.com/core/channels/folded-reply-...) on our community server as we share progress updates and gather feedback.

distances 6y ago

This is the same way as pioneered by Flowdock ten years ago or so, right? I think that approach is way way better than what Slack has. I remember eagerly waiting for Slack to implement threading and the being dismayed how crippled design they chose.