In my experience: communication. It's the manager's job to keep the big picture in mind: how is this team's output impacting major org goals? If a manager doe

In my experience: communication. It's the manager's job to keep the big picture in mind: how is this team's output impacting major org goals? If a manager doesn't have the story and line of communication set up (through his Director, etc.), the engineering team could prove P=NP; nobody would notice or care.