> 4. From a financial point of view, I’m still paying the employee and the service, so either I need enough services and time savings that I can eliminate a job

> 4. From a financial point of view, I’m still paying the employee and the service, so either I need enough services and time savings that I can eliminate a job, or the service has to have positive ROI of its own. More likely, there's other work that the employee could be doing that will help your company grow