I know this can be nuanced, as pointed out in other replies. But as a product manager, I admit to having used this as a form of triage. People have told me they

I know this can be nuanced, as pointed out in other replies. But as a product manager, I admit to having used this as a form of triage. People have told me they don't have time to write a proper bug report. I tell them if it's not important enough for you to spend five minutes reporting, it's not important enough for a developer to spend five hours fixing. I of course don't respond to everything as black and white as this, and I'm not expecting them to do the kind of troubleshooting that me or a developer could do much quicker.