Assuming the reporter is internal, you don't need them to go ahead and type out everything. A quick call with a screen share is all that's needed. Not even rea

Assuming the reporter is internal, you don't need them to go ahead and type out everything. A quick call with a screen share is all that's needed. Not even reaching out (again, assuming they are internal...if they are external then there are many other considerations) is just not smart IMO.