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I too have seen the case when a developer will ask for more information in order to game the process. While this is arguably (and I would agree) a failure of t
by gshulegaard 6y ago
I too have seen the case when a developer will ask for more information in order to game the process. While this is arguably (and I would agree) a failure of the process since it incentivizes undesirable behavior, you can quickly wind up in a situation where there is a large cadre of developers who will reflexively ask for detail. In this situation you often have good "measured" performance across the engineering org, but there tends to also be a large swath of tickets which find themselves in limbo. Some of these tickets can take months to resolve when a day or two of concentrated effort could have resolved it.