“straw man” isn’t a get-out-of-jail-free-card for any argument. You’re the one who put “perfectly” in all caps. The reality is sometimes products break or have

“straw man” isn’t a get-out-of-jail-free-card for any argument. You’re the one who put “perfectly” in all caps. The reality is sometimes products break or have other flaws, regardless of how much they cost (I don’t think $150 is that high-end for headphones either). Nobody wants that to happen, but when it does, it’s good to know the manufacturer will do something about it. Also, it’s not clear right now how widespread this issue is. This might be a fringe issue or it might not. I don’t know that and neither do you. (I do know my APP don’t have this issue. I use them heavily and not gently, so I know not everyone gets this issue easily.)