I was trying to reach USPS about a subtle forwarding issue that takes someone knowledgeable to clear up and the system kept nagging me about online services and

I was trying to reach USPS about a subtle forwarding issue that takes someone knowledgeable to clear up and the system kept nagging me about online services and long spiels about the covid. Took a lot of menus and "are you really really really sure you want to talk to someone on the phone, for real?? (you horrible person you)" verifications to finally get to scheduling a call-back.