I was blocked from my bank account for a week, with my outgoing rent stuck in it. Support (chat only) was mostly unavailable and would disappear before answeri

I was blocked from my bank account for a week, with my outgoing rent stuck in it. Support (chat only) was mostly unavailable and would disappear before answering, or ask me for things at times I was asleep and be gone when I woke, or send me around in circles. After some research I picked up that their Facebook team was much better than customer services. So I DM'd someone in the bank's Facebook team, and my account was unblocked within 20 minutes.