I used to be with a Canadian MVNO who offer zero phone support agents (Public Mobile). Everything is done online. As such, their online portal offers actions t

I used to be with a Canadian MVNO who offer zero phone support agents (Public Mobile). Everything is done online. As such, their online portal offers actions typically requiring a phone call, such as phone number porting, SIM unlocking, choosing a new number/region, and cancelling your account. Aside: I once accidentally ported the wrong number over since autofill screwed up the input box (444 from my personal 444-4444 line and 5555 from my work line 555-5555). Within 5 minutes I my phone would ring 444-5555. I feel bad for the owner of that number, because it was assigned to me without any authentication whatsoever. Really put the 2FA attacks into perspective.