3 ms·

It should at worst scale linearly with user-count and hence, at least in the asymptotic limit, revenue.

• throwaway43234 6y ago
  Users can be free or paid. When I open up support tickets backed by a paid account they're always very quickly resolved. I'm not sure how much GitHub needs to support people who won't even pay for the product...
• richardwhiuk 6y ago
  I'm not convinced revenue on services with free plans scales linearly with users. It's unclear if the poster had a paid for account.
• dragonwriter 6y ago
  > It should at worst scale linearly with user-count No, front-line support staff might scale that way, but organizational costs scale superlinearly with the size of the bottom of the pyramid, so even if it did, total cost would be super linear with userbase.
  • deleted 6y ago
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