I once took a 5 year old laptop that was out of warranty. The battery was swollen so they fixed that for free. They also replaced the display panel because they

I once took a 5 year old laptop that was out of warranty. The battery was swollen so they fixed that for free. They also replaced the display panel because they noticed the hinge was a little loose. They also fixed a dead ipod touch for me once. Mailed me a new one and sent me a box to RMA the old one and I couldn't have spent more than 5 minutes on support.