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Given I have some hardware trouble with my current MBP. Can you tell me what the process for the refund is? (I'm being quoted $800 for a battery repair).
by csomar 6y ago
Given I have some hardware trouble with my current MBP. Can you tell me what the process for the refund is? (I'm being quoted $800 for a battery repair).
- ux-app 6y ago$800 for a battery??? how can a price like that be justified. I recently replaced the battery in my XPS13 myself for $90.
- ThePowerOfFuet 6y agoThere is no "battery repair" for $800. Can you give us more of the story please?
- csomar 6y agonew 2018 MBP battery can't be repaired and you have to replace the whole casing.
- ThePowerOfFuet 6y agoThe price of the battery is like $250 and it includes the whole top case. It's the exact same part where the price depends on the CompTIA failure code selected by the technician doing the work.
- behnamoh 6y agoYeah but the OP is talking about a 2011 MBP.
- jlokier 6y agoApple offers battery replacement at a fixed price for MBP at their service centres, and the price is $129-$199 in the US depending on which model. https://support.apple.com/mac/repair/service https://support.apple.com/mac/repair/service MacBook Pro Out of Warranty 16-inch MacBook Pro $199 15-inch MacBook Pro with Retina display $199 13-inch MacBook Pro with Retina display $199 15-inch MacBook Pro $129 13-inch MacBook Pro $129 17-inch MacBook Pro (Vintage) $179 MacBook Air Out of Warranty 13-inch MacBook Air $129 11-inch MacBook Air $129 MacBook Out of Warranty 12-inch MacBook $199
- acomjean 6y agoIf your device is old they consider it “legacy” and won’t fix. Legacy I think is 5 years.
- jlokier 6y agoThat's a shame. I'm very happy with my 2013 rMBP, but would like to replace the battery. That's the only thing wrong with it. People are still recommending second hand 2015 rMBPs as the "last good" ones. It would be a pity if they can't have batteries replaced.
- tim333 6y agoYou can DIY or get an independent repairer to do it. How to video https://www.youtube.com/watch?v=Lue6lVWhh4o https://www.youtube.com/watch?v=Lue6lVWhh4o batteries available on ebay, amazon.
- csomar 6y agoI'm not in the US.
- jlokier 6y agoI wonder who downvoted. I'm not in the US either. Where I live Apple offers the same fixed-price battery replacement service but in local currency. But if I go to a non-Apple store, but an "approved seller" of Apple products, they will quote a much higher price. I challenged them about this once, and they said it wouldn't be cheaper anywhere else, so I showed them the Apple page and they admitted that was much cheaper and I should go to the Apple store. I told you about the Apple service in case you were being ripped off and would appreciate knowing about the Apple fixed price service, if you are in a country where they do that. US $ prices were provided because you quoted $800, presumably US $. Other country prices are on the Apple website with a bit of searching. Look up battery service. Refund method was asked for, which is rather dependent on country. If you're in a less-likely-for-HN country and asking how to get a refund it would make sense to say which country.
- dangelov 6y agoI think your fix would have to be eligible for some program of theirs like the one they had for the GPU issues [1]. Best to check with an authorized reseller/service and have a look at their current Repair Extension programs [2]. [1] https://www.macrumors.com/2017/05/20/apple-ends-2011-macbook-pro-repair-program/ https://www.macrumors.com/2017/05/20/apple-ends-2011-macbook... [2] https://support.apple.com/exchange_repair https://support.apple.com/exchange_repair