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How is this a feature of Apple? I had the same experience with Sony Vaio’s in the early 2000s, corporate Dells, HP zBooks, and Apple Mac’s. Either they don’t ba
by wil421 6y ago
How is this a feature of Apple? I had the same experience with Sony Vaio’s in the early 2000s, corporate Dells, HP zBooks, and Apple Mac’s. Either they don’t bat an eye at the repair or they interrogate you about a liquid indicator or some other small issue to get out of it.
Going through it with my HP zBook that is making a squeaking sound from the speaker. “I do hear a little noise but the speaker works fine. No problem here. -HP Support”
- CoolGuySteve 6y agoApple’s margins are wayyyyy higher than any of the other companies you mentioned. You’d think they could sacrifice some of that margin for a better customer experience when it comes to repair, otherwise what’s the point of buying an Apple device.
- dcow 6y agoYes but then they wouldn't be the most valuable company in the world.
- lmilcin 6y agoYou seriously think people would pay or buy less of Apple products if they provided better repair options?
- read_if_gay_ 6y agoThere’s more to stock prices than the number of people buying your product. GP’s point is profitability also matters and repairs cut into that.
- wetpaws 6y agoYes. Apple is a religion and faith needs to be regularly be tested in order to grow stronger.