While I know why you say this, I find it matters little. I've started emails off with (very close to): "NOTE: this is a technical issue. You may not understa

While I know why you say this, I find it matters little. I've started emails off with (very close to): "NOTE: this is a technical issue. You may not understand it. Please forward to a technical person", with a lot of variety on that line. These too garner little response. I've started out with problem first, then tech info. It seems to matter little, and my humour via that first line, was an attempt to amuse non-technical types into reading further. I must have concocted > 100 over the years. Perhaps 10% responded, regardless of the layout or form of the email. Even 10% is generous. The reality? Anything technical, no matter how presented, is too confusing for many.