8 ms·
As a user with a $19/year Google One subscription, I find Google support quite easy to reach.
by pcr0 6y ago
As a user with a $19/year Google One subscription, I find Google support quite easy to reach.
- catalogia 6y agoBut will they still treat you that way after an errant classifier puts you in the wrong bin?
- NameDoesntExist 6y agoUnless you get auto-suspended and end up receiving non-answers as explanations until you drum up enough twitter attention for a non-outsourced support employee to revert the decision and say "We identified an error that automatically suspended your account and have resolved the issue" a week of frustration later.
- sargun 6y agoI also pay $dollars/year for Google. Turns out, when you start paying people money, and it becomes a legal liability for them to screw up, they act...better? I have a one-click button to download all my data from Google (which turns out to be an absolute pain because it's in the ~100s of GB range).
- ThePowerOfFuet 6y agoYeah, good luck with that button after they've pushed theirs first.