I work in an environment where everything can be measured: emails sent, calls answered, CRM cases resolved, SMS sent and so on. I can even see if anyone went to

I work in an environment where everything can be measured: emails sent, calls answered, CRM cases resolved, SMS sent and so on. I can even see if anyone went to the toilet at a particular time. And I simply ignore half of it. The jobs that are being monitored are already bad enough: monotonous, repetitive,and etc. And tbh, by ignoring half of all these metrics,I somehow have almost issue free workforce, as opposed to the other department that follows it by letter. Let's be efficient but let's not go completely crazy either.