I zoom with my mom every week. Her old tablet cannot upgrade to newer android version, which prevented zoom from updating, and caused zoom to refuse to work.

I zoom with my mom every week. Her old tablet cannot upgrade to newer android version, which prevented zoom from updating, and caused zoom to refuse to work. I bought her a new tablet. A friend set it up and was able to do a call. Everything was working. That was last week. Today, I spent 40 minutes on the phone with her because after boot the tablet was showing a black screen. No possibility for interaction. Eventually, after many reboots, she noticed some kind of google security warning which instructed her to swipe up. I had to train her to swipe up over the phone. We had the call, eventually, and I still have no idea what her tablet is asking of her.