4 ms·
My one data point of experience with the BBB: The company sent a response to my complaint saying, essentially, "We have informed the customer we are unwilling t
by stellar678 16y ago
My one data point of experience with the BBB: The company sent a response to my complaint saying, essentially, "We have informed the customer we are unwilling to resolve his complaint." The BBB metric weighed this as a satisfactory response.