Yeah, you need to master JQL to be able to find anything. Once you do that however (and once it's configured properly) Jira is actually quite enjoyable to use.

Yeah, you need to master JQL to be able to find anything. Once you do that however (and once it's configured properly) Jira is actually quite enjoyable to use. I had a couple of episodes with other issue trackers and I always missed Jira. And since we are complaining about search feature I must mention Confluence. Like I've said you can query Jira with JQL but in Confluence you're out of luck.