8 ms·

JIRA. The most complex simple system I used. Simple in theory (Project Management) but complex in implementation.

PopeDotNinja 6y ago
Jira and Graylog compete for the top spot in the list of software with search functionality I’m too dumb to use properly.
- jacekm 6y ago
  Yeah, you need to master JQL to be able to find anything. Once you do that however (and once it's configured properly) Jira is actually quite enjoyable to use. I had a couple of episodes with other issue trackers and I always missed Jira. And since we are complaining about search feature I must mention Confluence. Like I've said you can query Jira with JQL but in Confluence you're out of luck.
  - vosper 6y ago
    Yeah, JQL is the key, and they do a good job with suggestions and completions in the query editor. One of the few parts of the Jira UI that I actually think works pretty well. Don’t get me started on editing workflows...
randomdata 6y ago
I'm not sure it is worthy of the rewrite requirement, however. It doesn't seem to offer any functionality that is actually useful, save giving some people jobs pushing boxes around.
- giantzoc 6y ago
  Jira was a complete nightmare at my last position. I am still convinced it was the PM's poor implementation so they would have the box pushing job. Everything was customized and it took me weeks to learn the workflow.
manicdee 6y ago
The main problem with Jira is inexperienced admins deciding they have to use all the bells and whistles all the time. Replace your IT team before you replace Jira. My Jira experience is that I couldn’t live without it.
manquer 6y ago
Not to mention it is slow as molasses(on the cloud at-least) and the UI is unwieldy with way too many clicks required for the simplest of actions. I am sorely tempted to build a frontend so that I can avoid wasting so much time on it. Just a better frontend not yet another project management tool that will not be bought by management. I don't understand the slowness at all, even if their backend and architecture is Fubar to fix at this point without massive work, they could have handled it in UX with non blocking loading states, backgrounding actions which were slow etc?
- bberenberg 6y ago
  Ran across https://getbodo.com https://getbodo.com a while back. Dev is a really nice guy and cares about improvements. I think it has a long way to go, but what software doesn't.
- jasonhansel 6y ago
  I would pay good money for a Jira CLI, preferably with an ncurses UI to make it easy to navigate. (Edit: also, every program for managing Bluetooth devices ever made.)
  - manquer 6y ago
    There is go jira cli https://github.com/go-jira/jira https://github.com/go-jira/jira not sure how good it is
xellisx 6y ago
And there is the on prem and cloud versions. And they are not feature matched. One of these days I want to look into setting up Phabricator.
- SirensOfTitan 6y ago
  I moved my small team to phabricator after a couple years of using GitHub and Asana. We all loved phabricator from previous companies. Not only was it really easy to set up, but I think we all enjoy our tools a lot more now too. I still contend that phabricator rules the code review world: nothing else is as good. The projects feature feels just as good as Asana but without the slowness. We do still use GitHub just as a dumb master (phabricator imports from it), but I’ll likely invert that soon enough to use GitHub as a mirror.
  - nawitus 6y ago
    Interesting, as I have the inverse experience with Phabricator (and the related tools in that ecosystem like arcanist). I don't like it, and nobody else seems to like it.
    - xellisx 6y ago
      What don't you like about it?
- kevsim 6y ago
  > And there is the on prem and cloud versions. And they are not feature matched. This is my daily nightmare. We’re building a competitor to Jira [0] so naturally we want to allow people to import their issues from Jira into our tool. Integrating to Jira cloud is a reasonably good experience. But Jira server? Total chaos. We needed to dig up an ancient OAuth1 implemention just to get users authenticated and it didn’t get any better from there. 0: https://kitemaker.co https://kitemaker.co
dron01 6y ago
Agree. Way too slow and too many clicks. Ajax loading is so annoying when its slow.
- vosper 6y ago
  And they don’t seem to prefetch anything. Why aren’t they loading my labels, team members etc in the background as soon as the main data has loaded, so they’re ready to go when I want to edit a field?
tootie 6y ago
JIRA is heavyweight, but I've never been remotely satisfied with any of the competitors. If your team is more than 5 people or you have multiple teams, you're absolute going to need all that sophistication from JIRA. If you ask me what's the worst piece of software I use every day today, it's Asana.
- raun1 6y ago
  ClickUp
  - seehafer 6y ago
    Slower than Jira in my experience.
- regularfry 6y ago
  This just isn't true. We have a bunch of teams, all on Jira, and none of the inter-team coordination happens via Jira, mostly because One Size Fits Nobody. We're not using much that's Jira-specific for the intra-team stuff either.
- DoofusOfDeath 6y ago
  > If your team is more than 5 people or you have multiple teams, you're absolute going to need all that sophistication from JIRA. Can you give more detail? I've been on larger, successful teams without JIRA, and every time JIRA was introduced it was a net-negative for real productivity.
ajauntyshark 6y ago
I use JIRA for personal projects and at work. It's coming to the point where JIRA is so slow that I'm willing to invest the time to migrate my personal projects over to something else. If I simply want to add a label to a ticket it can take an unreasonable amount of time. It's mind blowing when I'm paying a decent amount for seats.
- philipwhiuk 6y ago
  I can't even vaguely imagine wanting to use JIRA for personal projects. Doesn't it need a license?
majkinetor 6y ago
Not sure why people do not use Redmine more. Its totally awesome, free, cross platform, stable as much as software can be, can run hundreeds of projects, thousands of users without a glitch, and OTB is trivial to use. With plugins it can be anything you want.
michaelcampbell 6y ago
It amuses me that the applications meant to promote agile work practices are presumably written in an agile environment, are almost universally shite.
- regularfry 6y ago
  It is really, really hard to do better than a whiteboard with some cards on it.
  - maxk42 6y ago
    So... Trello. No wonder Atlassian bought it.
  - nicbou 6y ago
    Unless you need any sort of traceability, discussion with other stakeholders, support for remote employees or resiliency against a gust of wind.
    - regularfry 6y ago
      Yeah, it breaks if you've got bugs in your org.
andylynch 6y ago
My vote would be for ServiceNow, which makes even the most complex Jira install look simple and user friendly. But it having used Jira since not long after it came out in 2002 it’s really depressing how bloated it’s become - the first versions were really great and far from what it has evolved into.

Jira and Graylog compete for the top spot in the list of software with search functionality I’m too dumb to use properly.

jacekm 6y ago
Yeah, you need to master JQL to be able to find anything. Once you do that however (and once it's configured properly) Jira is actually quite enjoyable to use. I had a couple of episodes with other issue trackers and I always missed Jira. And since we are complaining about search feature I must mention Confluence. Like I've said you can query Jira with JQL but in Confluence you're out of luck.
- vosper 6y ago
  Yeah, JQL is the key, and they do a good job with suggestions and completions in the query editor. One of the few parts of the Jira UI that I actually think works pretty well. Don’t get me started on editing workflows...

randomdata 6y ago

I'm not sure it is worthy of the rewrite requirement, however. It doesn't seem to offer any functionality that is actually useful, save giving some people jobs pushing boxes around.

giantzoc 6y ago
Jira was a complete nightmare at my last position. I am still convinced it was the PM's poor implementation so they would have the box pushing job. Everything was customized and it took me weeks to learn the workflow.

manicdee 6y ago

The main problem with Jira is inexperienced admins deciding they have to use all the bells and whistles all the time. Replace your IT team before you replace Jira. My Jira experience is that I couldn’t live without it.

manquer 6y ago

Not to mention it is slow as molasses(on the cloud at-least) and the UI is unwieldy with way too many clicks required for the simplest of actions. I am sorely tempted to build a frontend so that I can avoid wasting so much time on it. Just a better frontend not yet another project management tool that will not be bought by management. I don't understand the slowness at all, even if their backend and architecture is Fubar to fix at this point without massive work, they could have handled it in UX with non blocking loading states, backgrounding actions which were slow etc?

bberenberg 6y ago
Ran across https://getbodo.com https://getbodo.com a while back. Dev is a really nice guy and cares about improvements. I think it has a long way to go, but what software doesn't.
jasonhansel 6y ago
I would pay good money for a Jira CLI, preferably with an ncurses UI to make it easy to navigate. (Edit: also, every program for managing Bluetooth devices ever made.)
- manquer 6y ago
  There is go jira cli https://github.com/go-jira/jira https://github.com/go-jira/jira not sure how good it is

xellisx 6y ago

And there is the on prem and cloud versions. And they are not feature matched. One of these days I want to look into setting up Phabricator.

SirensOfTitan 6y ago
I moved my small team to phabricator after a couple years of using GitHub and Asana. We all loved phabricator from previous companies. Not only was it really easy to set up, but I think we all enjoy our tools a lot more now too. I still contend that phabricator rules the code review world: nothing else is as good. The projects feature feels just as good as Asana but without the slowness. We do still use GitHub just as a dumb master (phabricator imports from it), but I’ll likely invert that soon enough to use GitHub as a mirror.
- nawitus 6y ago
  Interesting, as I have the inverse experience with Phabricator (and the related tools in that ecosystem like arcanist). I don't like it, and nobody else seems to like it.
  - xellisx 6y ago
    What don't you like about it?
kevsim 6y ago
> And there is the on prem and cloud versions. And they are not feature matched. This is my daily nightmare. We’re building a competitor to Jira [0] so naturally we want to allow people to import their issues from Jira into our tool. Integrating to Jira cloud is a reasonably good experience. But Jira server? Total chaos. We needed to dig up an ancient OAuth1 implemention just to get users authenticated and it didn’t get any better from there. 0: https://kitemaker.co https://kitemaker.co

dron01 6y ago

Agree. Way too slow and too many clicks. Ajax loading is so annoying when its slow.

vosper 6y ago
And they don’t seem to prefetch anything. Why aren’t they loading my labels, team members etc in the background as soon as the main data has loaded, so they’re ready to go when I want to edit a field?

tootie 6y ago

JIRA is heavyweight, but I've never been remotely satisfied with any of the competitors. If your team is more than 5 people or you have multiple teams, you're absolute going to need all that sophistication from JIRA. If you ask me what's the worst piece of software I use every day today, it's Asana.

raun1 6y ago
ClickUp
- seehafer 6y ago
  Slower than Jira in my experience.
regularfry 6y ago
This just isn't true. We have a bunch of teams, all on Jira, and none of the inter-team coordination happens via Jira, mostly because One Size Fits Nobody. We're not using much that's Jira-specific for the intra-team stuff either.
DoofusOfDeath 6y ago
> If your team is more than 5 people or you have multiple teams, you're absolute going to need all that sophistication from JIRA. Can you give more detail? I've been on larger, successful teams without JIRA, and every time JIRA was introduced it was a net-negative for real productivity.

ajauntyshark 6y ago

I use JIRA for personal projects and at work. It's coming to the point where JIRA is so slow that I'm willing to invest the time to migrate my personal projects over to something else. If I simply want to add a label to a ticket it can take an unreasonable amount of time. It's mind blowing when I'm paying a decent amount for seats.

philipwhiuk 6y ago
I can't even vaguely imagine wanting to use JIRA for personal projects. Doesn't it need a license?

majkinetor 6y ago

Not sure why people do not use Redmine more. Its totally awesome, free, cross platform, stable as much as software can be, can run hundreeds of projects, thousands of users without a glitch, and OTB is trivial to use. With plugins it can be anything you want.

michaelcampbell 6y ago

It amuses me that the applications meant to promote agile work practices are presumably written in an agile environment, are almost universally shite.

regularfry 6y ago
It is really, really hard to do better than a whiteboard with some cards on it.
- maxk42 6y ago
  So... Trello. No wonder Atlassian bought it.
- nicbou 6y ago
  Unless you need any sort of traceability, discussion with other stakeholders, support for remote employees or resiliency against a gust of wind.
  - regularfry 6y ago
    Yeah, it breaks if you've got bugs in your org.

andylynch 6y ago

My vote would be for ServiceNow, which makes even the most complex Jira install look simple and user friendly. But it having used Jira since not long after it came out in 2002 it’s really depressing how bloated it’s become - the first versions were really great and far from what it has evolved into.