4 ms·
> eah with no support lol, and when something goes wrong... oh well ¯\_(ツ)_/¯ Sadly, also my experience. Response SLA of 2 hours? Please attach sosreport is AL
by koffiezet 6y ago
> eah with no support lol, and when something goes wrong... oh well ¯\_(ツ)_/¯
Sadly, also my experience. Response SLA of 2 hours? Please attach sosreport is ALWAYS the first reply. Even if you attached it in the original ticket (which we always do). The technical quality of the support is sub-par, most of the time when we include technical information, they don't seem to understand it at all...