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I mean they would log in with FB, through a VPN, then verify a phone number which was usually some throwaway. I am not sure how we could be more strict short of
by tdrp 6y ago
I mean they would log in with FB, through a VPN, then verify a phone number which was usually some throwaway. I am not sure how we could be more strict short of asking all of our users for pictures of their IDs. We were explicit with the user that they were banned and not allowed on the site anymore. I wonder how we would have made sure that user never returned.
- rmrfstar 6y agoIf you were a local corner store and you had a disruptive customer who returned repeatedly, your recourse would be calling the cops for trespass. CFAA violations come with 5-10 year prison sentences per violation. A little extreme for a trespasser whose conduct is otherwise non-criminal, don't you think?
- tdrp 6y agoDefinitely extreme - ideally I would want something like a "restraining order" against the disruptive user that legally compels them to no longer use the website. If they still break that, then probably fines+damages of some kind. But you know, something. The other extreme which some people are advocating "let the users do whatever the hell they want and it's your own fault if they keep spoofing fb accounts/phone numbers and creating new accounts" I find pretty bad and tone-deaf; it gives carte blanche to bad behavior. Any malicious user who is set on messing with you becomes a full-time job to deal with. Most people who run some kind of B2C website have run into this and once you hit 1M+ users you are bound to be dealing with a handful of those at any one time.