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If I see the support contract bills of my clients, holy crap, you could host a ton of stuff on GCP for that. yeah with no support lol, and when some
by znpy 6y ago
If I see the support contract bills of my clients,
holy crap, you could host a ton of stuff on GCP
for that.
yeah with no support lol, and when something goes wrong... oh well ¯\_(ツ)_/¯
on a more serious note: in order to compare apples to apples you should compare red hat support bills with GCP support bills (i think they call that "professional services"). I guess they aren't cheap either.
- koffiezet 6y ago> eah with no support lol, and when something goes wrong... oh well ¯\_(ツ)_/¯ Sadly, also my experience. Response SLA of 2 hours? Please attach sosreport is ALWAYS the first reply. Even if you attached it in the original ticket (which we always do). The technical quality of the support is sub-par, most of the time when we include technical information, they don't seem to understand it at all...