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A family member of mine owns a restaurant that does mostly delivery business. He employs his own drivers; he's on GrubHub because it brings in more business and
by i_am_proteus 6y ago
A family member of mine owns a restaurant that does mostly delivery business. He employs his own drivers; he's on GrubHub because it brings in more business and is a net positive for his bottom line. He includes flyers with every order that says, in large obvious text, "Call us directly at [this number] and save 20% compared to GrubHub."
He still gets a sizeable amount of repeat business from GrubHub.
- catalogia 6y agoI've experienced the opposite. I used to order pizza on a phone from a local shop a few times a month but then one day a machine answered the phone telling me to order using Grubhub. I've never bought anything from that business again.
- robrenaud 6y agoI am pretty sure he signed a contract that says he isn't allowed to charge GrubHub users more.
- i_am_proteus 6y agoHe's not charging more, GrubHub pads the price and charges a delivery fee.
- xref 6y agoThis is explicitly against the ToS in his grubhub contract. While he may be doing it in a way that skates under the radar for now it is not scalable.