What? I put on orders to buy two funds in Fidelity IRA and they still haven't closed my position and no explanation of what's going on. Robinhood actually sent

What? I put on orders to buy two funds in Fidelity IRA and they still haven't closed my position and no explanation of what's going on. Robinhood actually sent me an email and follow-up on outages, even though it didn't affect me one bit. Robinhood actually gives tools and resources to explore and learn about investing, instead of it being "experts" only. Every software platform has bugs and user issues but that risk is far outweighed by the services provided.