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How come? Me phoning or talking with a customer/co-worker directly is also "suitable for business".
by k__ 6y ago
How come? Me phoning or talking with a customer/co-worker directly is also "suitable for business".
- qppo 6y agoChat history is pretty important for your HR and general counsel if there's instances of misconduct or abuse. Discord doesn't support the same level of chat history/logging that businesses (of all sizes) care about.
- k__ 6y agoI know. I just don't understand why it's important for text based communication, but not voice.
- jessaustin 6y agoI think this is why we often get that "this call may be recorded for training purposes" message while waiting in the call center queue? Even if they're not actually keeping all those recordings, they can pass the legal test by saying that they do.