4 ms·
Saved chat history is the big one. Discord is not suitable for business comms without it. Other than that: - shared channels between workspaces - threads -
by qppo 6y ago
Saved chat history is the big one. Discord is not suitable for business comms without it.
Other than that:
- shared channels between workspaces
- threads
- private messages within a workspace, instead of globally
- decoupled accounts from workspaces, so I can use my personal email and work email associated slack workspaces at the same time
- much tighter integration with third party tools eg zoom, webex, etc
Discord is great for casual chats with friends or open source communities. Insufficient for business.
- k__ 6y agoHow come? Me phoning or talking with a customer/co-worker directly is also "suitable for business".
- qppo 6y agoChat history is pretty important for your HR and general counsel if there's instances of misconduct or abuse. Discord doesn't support the same level of chat history/logging that businesses (of all sizes) care about.
- k__ 6y agoI know. I just don't understand why it's important for text based communication, but not voice.
- jessaustin 6y agoI think this is why we often get that "this call may be recorded for training purposes" message while waiting in the call center queue? Even if they're not actually keeping all those recordings, they can pass the legal test by saying that they do.